A practical guide to AI agent approval policy: how to define what an agent can do autonomously, what requires human signoff, and how to avoid turning your approval layer into an expensive bottleneck.
Posts for: #Operations
AI Agent Secrets Management: How to Keep API Keys Out of Prompts, Logs, and Production Chaos
A practical guide to AI agent secrets management: scoped credentials, environment separation, rotation, redaction, and runtime patterns that keep production agents from leaking keys into prompts, logs, tools, and third-party systems.
AI Agent Tenant Isolation: How to Keep One Customer’s Workflow From Bleeding Into Another
A practical guide to AI agent tenant isolation: data boundaries, cache keys, credentials, queues, logs, and runtime controls that keep multi-tenant agent systems from leaking context, actions, or failures across customers.
AI Agent Warranty: What You Fix for Free After Launch and What You Don’t
A practical guide to AI agent warranties: what should count as a post-launch defect, what should become a paid change, how long the warranty should last, and how to protect margin without acting shady.
AI Agent Handoff Packet: What to Deliver So the Buyer Can Actually Run It
A practical guide to the AI agent handoff packet: the minimum documents, controls, owner map, and operating rules you should deliver so a buyer can run the workflow without turning the builder into permanent unpaid support.
AI Agent PII Handling: How to Use Customer Data Without Creating a Privacy Mess
A practical guide to AI agent PII handling: what data to minimize, what to mask, where to store it, and how to keep production workflows useful without turning logs, prompts, and tools into a privacy liability.
AI Agent Backpressure: How to Keep One Slow System From Freezing the Whole Workflow
A practical guide to AI agent backpressure: how to prevent overloaded tools, worker pileups, queue explosions, and cascading failures when production workflows outrun system capacity.
AI Agent Change Orders: How to Stop Scope Creep From Killing Your Margin
A practical guide to handling change orders in AI agent work: how to define scope, spot hidden expansion early, price additions cleanly, and protect margin when buyers keep saying ‘while we’re in here.’
AI Agent Discovery Questions: What to Ask Before You Quote the Build
A practical guide to the discovery questions that matter before you sell, scope, or build an AI agent workflow: where the pain is, what breaks, who owns exceptions, and whether the economics are actually worth it.
AI Agent Acceptance Criteria: The Minimum Bar Before You Let It Touch Real Work
A practical guide to AI agent acceptance criteria: how to decide whether a workflow is actually ready for production, what to measure before sign-off, and how to avoid shipping on demo vibes.